Errors Concerning Document Types - Hyland Experience Capture Import Processor - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - external

Hyland Experience Capture Import Processor

Platform
OnBase
Product
Hyland Experience Capture Import Processor
Release
Foundation 24.1
License

Verification Reports can help detect if the Document Types configured for a process are valid.

For example, the following errors may be displayed:

The document type could not be found in metadata file, verify your '>>Document Type' mapping.

This error indicates that the >>Document Type default Keyword Type may be incorrectly configured. You must modify the >>Document Type default Keyword Type to correctly configure the XML value for the Document Type listed in the document's XML file.

Exception processing metadata file '[Your .xml file]' for process '[HxC Process Name]': The document type could not be found in metadata file, verify your '>>Document Type' mapping.

This error indicates there was a mismatch between the Document Type specified in the document's XML file ([Your .xml file]) for the configured process ([HxC Process Name]) and the field mapping configured for the >>Document Type default Keyword Type in OnBase Configuration. XML files containing these mismatches are not imported into OnBase as the Document Type cannot properly be identified. When the process completes, the original zipped export package is moved to the ERROR_FILES folder.

Verify that the >>Document Type default Keyword Type is configured correctly to match the Document Type specified within the DocumentClass XML tag of the document's XML file.