When trying to generate Docs for Deltek reports, the process times out and no reports are generated. The IAConnect Service Log may also include the following error: Keyword Metadata not found.
This is due to the amount of time it takes to generate the reports exceeding the time configured. The Docs for Deltek web.config file contains the setting for this timeout value. In a typical installation, the Docs for Deltek web.config file is in the directory C:\inetpub\wwwroot\DocsForDeltek.
To change the timeout value:
- Locate the Docs for Deltek web.config file.
- Open the web.config for editing in a plain-text editor, such as Notepad.
- Locate the ReportBatchTimeOut key in the appSettings element.
- Change the value of the key to reflect the needs of your environment. The value is a whole number representing the number of seconds before the report generation times out. The default value is 100000.
- Save and close the web.config file. It may be necessary to reset IIS for the changes to take affect.