Certain characters in some locales are not stored correctly in an ANSI database and can prevent user logins if the user account names or passwords contain the unsupported characters.
In order to use Active Directory or LDAP authentication in OnBase environments that include any workstations set to a locale that uses an extended character set (for example, the dotted capital I and dotless lower case I in Turkish and Azeri locales), the OnBase database should be a Unicode collation.