Document Auto-Names in OnBase can display up to 255 characters; however, Adobe Sign file names must be 240 characters or less. If Adobe Sign truncates a document Auto-Name because it is more than 240 characters, the document cannot be imported back into OnBase.
Auto-Names for Document Types used for signing should be configured to ensure the document name is always less than 240 characters, regardless of the variables dynamically generated for the Auto-Name when the document is first imported into OnBase.
Note: Ensure that document Auto-Names do not contain special
characters such as ‘<', ‘>’, ‘/’, or '|’. Special characters in document names are
not supported for use with the Integration for Adobe Sign and will cause an
error when uploaded to Adobe Sign.