Cannot Configure Refresh Token - Integration for Adobe Sign - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Integration for Adobe Sign

Platform
OnBase
Product
Integration for Adobe Sign
Release
Foundation 23.1
License

Issue: While setting up the refresh token, the following error message is displayed:

Unable to authorize access because the client configuration is invalid: invalid_request

Resolution: Ensure that your Adobe API Application redirect URLs are configured correctly. For example:

  • https://machinename/apiserver/esign/esignature/auth/callback;https://machinename/apiserver/esign/esignature

In addition, you should ensure that the Client ID and Client Secret for your IdP are configured correctly when connecting your Adobe Sign account to OnBase.