Cannot Connect OnBase Studio to Adobe Sign - Integration for Adobe Sign - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Integration for Adobe Sign

Integration for Adobe Sign
Foundation 23.1

Issue: The following error message is displayed when attempting to connect to Adobe Sign from OnBase Studio:

Unable to authorize access because the client configuration is invalid: invalid_request

Resolution: Ensure that Adobe Account information entered in Studio is correct. Remember that the Electronic Signature Integration Service URL field is case-sensitive, and the Adobe Sign Hostname URL field must be adjusted for your region.

This issue can also be caused if the redirect information is not correct for your Adobe Sign account, or if the Adobe Account API does not have OAuth set up. See your Adobe Sign documentation for information on configuring redirect information and OAuth protocol.