Cannot Execute Adobe Sign Workflow Rules or Actions - Integration for Adobe Sign - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Issue: When executing Adobe Sign Workflow rules or actions, the following error messages are displayed:

Status response from 'https://api.na2.echosign.com/oauth/refresh' was 'Unauthorized'

Invalid response from Adobe while attempting to exchange the refresh token. Calling 'https://api.na2.echosign.com/'

Resolution: Ensure that your Adobe API Application redirect URLs are configured correctly. For example:

• https://machinename/apiserver/esign/esignature/auth/callback;https://machinename/apiserver/esign/esignature

In addition, you must enable all required scopes for the application. The following scopes are required at minimum:

• user_read(with the modifier set to self)

• user_login(with the modifier set to self)

• agreement_read(with the modifier set to group)

• agreement_write(with the modifier set to group)