Integration for Banner TEM requires an active OnBase Service Account. A Service Account is a special OnBase user account that allows modules that run as services, such as Integration for Banner TEM, to access OnBase.
Service Accounts are configured using the OnBase Configuration module. For detailed instructions on configuring and maintaining user accounts, including Service Accounts, see the Configuration module help files or the System Administration module reference guide.
You will need the User Name and Password configured for the Service Account when logging in to OnBase from the TEM application.