Integration for FAXCOM should not be installed on a Microsoft domain controller. Installation on a domain controller may cause permissions incompatibilities that will prevent the fax integration service from starting.
Integration for FAXCOM requires the following:
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A functioning OnBase Application Server. For complete instructions on installing the OnBase Application Server, see the Application Server module reference guide.
Note:The OnBase Application Server can be installed anywhere that is reachable via HTTP.
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A FAXCOM server that is available to OnBase. You must also ensure that the folder on the FAXCOM server that contains the fax files is shared with the Fax Connector Service.
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A Service Account in OnBase with the rights necessary to archive documents under the Document Types configured for use with Integration for FAXCOM. For complete instructions on configuring a Service Account in OnBase, see the System Administration module reference guide.
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Port 8008 must be open to allow the Fax Connector Service Configuration utility to communicate with the Fax Connector Service.