In order for a scan queue to export documents to and import data from Brainware using a custom process, the scan queue must be configured to allow custom processing. Documents brought into that scan queue pass into the Awaiting Custom Process batch status queue prior to moving into the Awaiting Commit batch status queue.
In order to view this batch status queue or perform work on documents residing in this queue, a workstation must be running the OnBase Client with the -SCANAUTOCUSTOMPROCESS command line switch.
Batches do not leave the Awaiting Custom Process queue until the processing workstation has finished running the custom process(es) configured to run on that queue. The custom process for the Integration for Brainware is not complete until XML data files for each document in the batch are placed in the corresponding export directory.
When batches undergo custom processing in the OnBase Client, a System Verification Report containing processing information is generated. If a custom process fails, a new Verification Report is generated for up to three failures and then one final time for a successful completion of the process.
It is considered a best practice that custom processing be performed only on dedicated processing workstations, not on user workstations.
To configure a standard scan queue to route documents to Brainware, you must configure that scan queue to allow custom processing. For a standard scan queue, configuration of the scan queue for the Integration for Brainware is performed in the OnBase Configuration module.
Scan queues configured using the Capture Process Designer can also be configured to use custom processing to route documents to Brainware.
When using the Custom Processing status step to route documents to your Brainware solution, ensure that the status step is being polled by no more than one OnBase Client running as a service. If more than one service polls the status step, the documents may be duplicated when they are routed to your Brainware solution.
To configure a scan queue to use custom processing using the Capture Process Designer, complete the following steps and then proceed to Scan Queue Configuration for a Custom Capture Process.
To configure a scan queue to route documents to your Brainware solution using a custom process: