The Forms Generator in CourtView places documents created by CourtView in a specific folder. This is the same folder the Hyland ACC Document Import Service uses to locate documents that need to be archived in OnBase. If this location is different in CourtView and the Hyland ACC Document Import Service, documents will not be imported correctly.
The Save To Location value is the folder that the Forms Generator places CourtView documents in. If this value is different from the value configured for the Hyland ACC Document Import Service, the value in the Hyland ACC Document Import Service configuration file must be changed to match the CourtView Save To Location value.
To find the Save To Location value in CourtView: