Install the SigPlus SDK and associated ActiveX control from the CD that was included with the signature pad. Ensure that the signature pad model selected during installation matches the signature pad model specified in Hyland.Integrations.HarlandPhoenix.SigCommon.dll.config.
Note:
Some installation CDs may contain the SE version of the SigPlus SDK. While the supported signature pads will function with either the SE or standard SDK, Hyland Software recommends installing the standard SDK if available.