During an upgrade, you may need to modify the query string configured for the PPL URL in Epic:
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As of OnBase Foundation 23.1, if OnBase Configuration has a Facility ID or Facility Mapping configured for Epic under , then the URL query string for this integration must include the epicFacilityID parameter. For more information, see Setting the Facility ID.
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As of OnBase Foundation EP1, the URL query string configured for this integration must include the epicTimestamp parameter.