The Epic ROI web service validates Epic environment IDs against a whitelist configured using OnBase Configuration. At least one environment ID must be configured in the whitelist in order for the web service integration to retrieve documents. If the whitelist is empty, the web service integration will reject all Epic ROI requests.
When the Epic ROI web service receives a request, it compares the environment ID in the request against the whitelist stored in the database. If the environment ID is not included in the whitelist, the request is rejected. If the request does not contain an environment ID, the request is rejected.
To configure the environment ID whitelist: