The OnBase Web Viewer allows physicians to access, review, and acknowledge OnBase documents directly from their inboxes. To show they have reviewed the documents, physicians can electronically sign (or stamp) the documents using the OnBase Web Viewer.
This feature is available only for image and text documents. Other types of documents (OLE, PDF documents) cannot be acknowledged using this process.
These signatures then are burned onto the documents by the Epic Physician Acknowledgment processor.
Acknowledging documents is not part of the deficiency resolution process. Physicians are not required to sign documents sent to them for acknowledgment. Failing to acknowledge a document does not affect a physician's privileges to treat patients. To give physicians the option to send documents to Workflow for further processing, see Document Correction Process.
To enable physician acknowledgement, configure the following components:
|
Acknowledgement Component |
Description |
|---|---|
|
HL7 Message Template |
The HL7 message template that notifies Epic of new OnBase documents must be configured to identify the designated physicians. See Configuring an HL7 Message Template for Physician Acknowledgment. |
|
Scan Queue |
A scan queue must be configured to send documents to physicians' Epic inboxes. Scanning users can access this queue in both the OnBase Client and the Unity Client. |
|
Note Type |
The Note Type for physician acknowledgement stamps must be assigned an icon, and users who need to create and view the stamps must have sufficient Note Type privileges. |
|
Physicians |
The physicians who need to acknowledge the documents in Epic must be configured as physician accounts in OnBase. |
|
Epic Physician Acknowledgement Processor |
The OnBase Client (or the Windows service running the OnBase Client) must have the -EPICPHYSICIANSTAMP command line switch applied in order to permanently burn the signatures onto documents. |
When Physician Acknowledgment is configured and a user places an acknowledgment stamp on a document, an audit message is logged that details the user that created the acknowledgement stamp and the Document Handle (the unique identification number of a document). These audit messages can be accessed in the document history by right-clicking an open document from the OnBase Web Viewer and selecting History.