The OnBase Client (or the Windows service running the OnBase Client) must have the ‑EPICPHYSICIANSTAMP command line switch applied in order to permanently burn the signatures onto documents.
This processor runs once per minute. If an acknowledged document is locked or contains an incomplete deficiency when the processor runs, the document is not burned; the processor checks the document again the next time it runs. If an acknowledged document cannot be burned due to an error, such as an invalid file format, then the error is logged. See Addressing Burn Errors.
Signatures also can be burned by the -MRMSANALYSIS server (for the Medical Records Management Solution) or the -EPICANALYSIS server (for Signature Deficiencies for Epic). If a document is eligible to be burned by either server, any physician acknowledgement signatures will also be burned at the same time as the deficiencies.