Running the EpicCare Link Integration in Debug Mode - Integration for Epic - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Integration for Epic
Platform
OnBase
Product
Integration for Epic
Release
Foundation 22.1
License
Premier
Standard
Essential

The EpicCare Link integration can log debugging information to a text file for troubleshooting purposes. If you have trouble with the EpicCare Link integration, turn on debug mode and check the statements in the trace log.

By default, when debug mode is enabled, the trace log is created in the same directory as OnBaseEpicWeb.dll and named OnBaseEpicWeb.Trace.Log. You can change the location and name of the trace log by configuring the debugLog setting.

To turn on debug mode:

  1. Open OnBaseEpicWeb.config.
  2. Set the debugMode setting to true. 
    <debugMode>true</debugMode>
  3. To specify a location and name for the trace log, enter a full path in the debugLog setting. 
    <debugLog>C:\EpicLogs\Trace.log</debugLog>

    Ensure the account running the EpicCare Link / EpicWeb application pool has Modify permissions to this folder.

  4. Save OnBaseEpicWeb.config.
    Note:

    Even if debug mode is disabled, the integration will attempt to log errors to OnBaseEpicWeb.Errors.log. This file is created by default in the same directory as OnBaseEpicWeb.dll. The name and location of this log file can be changed using the errorLog setting.