When a user attempts to upload a document using Epic Welcome, the upload fails, and one of the following errors may be logged to the Diagnostics Console:
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Missing value for required keyword type '[Keyword Type Name]'.
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Missing values for required keyword types: '[Keyword Type Name 1]', '[Keyword Type Name 2]'.
These errors indicate that the archival Document Type has Keyword Types configured as required for new documents. If any of these Keyword Types is missing a value at the time of upload, the upload will fail.
To address this issue, use one of the following approaches:
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Make sure the mapped Epic keywords are providing values for the required OnBase Keyword Types.
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Make sure the required Keyword Types are properly mapped to Epic keywords. See Epic Welcome Keyword Type Configuration.
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Re-evaluate whether the Keyword Types should be required for new documents. If necessary, remove the requirement in Document Type configuration. See the OnBase Configuration help files for more information.