Missing or Invalid Document Type Contexts - Integration for Epic - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Essential - Standard - Premier

Integration for Epic

Platform
OnBase
Product
Integration for Epic
Release
Foundation 22.1
License
Essential
Standard
Premier

When a user attempts to access the Epic Front Office Scanning interface, the following error message is displayed:

  • Error - no valid document type contexts were provided, unable to continue

This error indicates the Front Office Scanning integration was unable to identify the document type contexts received from Epic. Verify the DocType elements in EPICFOSCONFIG.xml file are configured correctly. See Document Types Available for Upload.

If the Front Office Scanning integration should ignore the document type contexts received from Epic, see Overriding the Document Types From Epic.