Note: To configure image documents with overlays to display in
their native format, you must be on a version of Epic August 2019 or later.
By default, the Image Retrieval API integration always converts any document containing an overlay (for example, an appended note) to a TIFF image for viewing. However, for single-page image documents containing an overlay, an external system key parameter can be configured to override the conversion to a TIFF image and instead, retrieve the document in its native format without the overlay displayed in Epic.
Note: The external system key parameter described in the following
procedure applies only to single-page image documents with overlays, not multi-page
image documents with overlays as these are always converted to a TIFF image. For
more information on the default behavior of retrieving documents using the Image
Retrieval API integration, see Epic Image Retrieval API Integration Configuration.
To configure an image document with an overlay to display in native format:
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In OnBase Configuration, select Utils | External Systems. The External System Configuration dialog box is displayed.
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Click Values. The External System Parameter Configuration dialog box is displayed.
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Click Add. A warning about configuration of this option preventing overlays from displaying is displayed.
