If your solution includes the Medical Records Management Solution or Signature Deficiencies for Epic, then OnBase documents may include deficiencies. If a document containing unburned deficiencies is retrieved using the Image Retrieval API integration, the following rules are applied:
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Completed deficiencies are always displayed in the Image Retrieval API integration.
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Incomplete (unsigned) deficiencies are displayed based on the Note Print Settings set for the Note Types in OnBase Configuration. By default, unsigned deficiencies have a print setting of Never Print on Document, and they are not displayed.
For information about available Note Print Settings, see the Signature Deficiencies for Epic or Medical Records Unity Client documentation.