The following are a few examples of document correction processes. You can model your process off one or more of these examples, or you can design your own approach.
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When users submit a document for correction, display a form requesting additional information about the necessary changes. OnBase Workflow can use the values to route both the form and the submitted document to the appropriate queue.
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When users submit a document for correction, prompt them with a note requesting an explanation for the submission. The note also can serve to notify other users that the document has been submitted for correction.
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Create multiple correction actions, each one dedicated to a specific type of correction (for example, correcting the MRN, or reordering pages). Map each action to a Workflow life cycle dedicated to that type of correction.
In the following example, the OnBase Web Viewer presents the user with a form requesting the correction reason. A note has been automatically created by Workflow to indicate the document has been submitted.
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