If your Epic environment is using the SMART on FHIR integration for Epic Hyperdrive, you must enable bi-directional communication between Epic Hyperdrive and the OnBase Web Viewer. This allows synchronization between both clients by using web messaging standards. For example, web messaging can communicate when a user performs a specific action on a document or when a document is initially loaded.
In addition, when bi-directional communication is enabled, you must define which domains have authorization to establish bi-directional communication. Any domains that are not listed as authorized cannot establish bi-directional communication.
If your environment is using the COM integration, see Enabling Bi-Directional Communication for COM Integrations.
To enable bi-directional communication for SMART on FHIR integrations: