When a user attempts to upload a document using EpicCare Link, the upload fails, and one of the following errors may be logged to the Diagnostics Console:
-
Missing value for required keyword type '[Keyword Type Name]'.
-
Missing values for required keyword types: '[Keyword Type Name 1]', '[Keyword Type Name 2]'.
These errors indicate that the archival Document Type has Keyword Types configured as required for new documents. If any of these Keyword Types is missing a value at the time of upload, the upload will fail.
To address this issue, use one of the following approaches:
-
Make sure the mapped Epic keywords are providing values for the required OnBase Keyword Types.
-
Make sure the required Keyword Types are properly mapped to Epic keywords. See EpicCare Link Keyword Type Configuration.
-
Re-evaluate whether the Keyword Types should be required for new documents. If necessary, remove the requirement in Document Type configuration. See the OnBase Configuration help files for more information.