Missing "DocType" Elements - Integration for Epic - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/Integration-for-Epic/Foundation-23.1/Integration-for-Epic/Installation/Troubleshooting/Front-Office-Scanning-Troubleshooting/Missing-DocType-Elements - 2025-04-01

Integration for Epic

Platform
OnBase
Product
Integration for Epic
Release
Foundation 23.1
License
Premier
Standard
Essential

When a user attempts to access the Epic Front Office Scanning interface, the following error message is displayed:

  • Bad configuration file. "DocTypes" element does not specify any "DocType" elements.

To address this issue, do the following:

  1. Verify that the EPICFOSCONFIG.xml file is properly configured. The file must contain a DocTypes element that contains one or more DocType sub-elements.
  2. Ensure each DocType sub-element specifies the name of a valid Document Type configured in OnBase.