When a user attempts to access the Epic Front Office Scanning interface, the following error message is displayed:
-
Bad configuration file. "DocTypes" element does not specify any "DocType" elements.
To address this issue, do the following:
- Verify that the EPICFOSCONFIG.xml file is properly configured. The file must contain a DocTypes element that contains one or more DocType sub-elements.
- Ensure each DocType sub-element specifies the name of a valid Document Type configured in OnBase.