When a user attempts to close the Epic Front Office Scanning client, the following error message is displayed:
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No Document Reference endpoint configured. Please contact your first line of support for more details. CorrelationID: [ID number]
When this message is displayed, OnBase cannot notify the Epic system that new documents have been created. The Correlation ID links to a log statement that includes the IDs of all the documents that could not be archived.
To address this issue, ensure the Document Reference endpoint is properly configured for the OnBase FHIR server (see the sections on configuring endpoints in the FHIR documentation). For further assistance, contact your first line of support.