For Scan Acquisition Server troubleshooting information, see the following topics. Cannot Connect to Epic Hyperdrive Missing or Empty Command Line Parameters Scanning to Multiple Orders Missing Document Reference Endpoint Cannot Use the Scan Acquisition Server Through a Citrix Session Cannot Close Scanner Settings Cannot Save Scanner Settings Cannot Create or View Scan Formats Cannot Access "Start Scanning" Button Cannot Preview Scanned Images Cannot Scan Rotated Pages Cannot Close TWAIN Scanning Dialog Box Missing Keyword Values on Scanned Documents Missing Keyword Values in Keyword Type Groups Cannot View Scanned or Swept Documents Cannot View MHT Documents Cannot Assign Document Types When Indexing Kofax Read INI Errors Cannot Store Scanned Files Cannot Load KVIEWOCX Cannot Read Keyword Mapping File Missing External Authentication Information Cannot Archive Documents