The Scan Acquisition Server's Start Scanning button may be unavailable if a ConfigPath value is provided in the EpicIntegrations.config file and there are no scan formats in the ConfigPath directory.
The ConfigPath value specifies where scan formats are located for the Scan Acquisition Server. By default, when a ConfigPath value is provided, users cannot create, modify, or delete scan formats using the Scan Acquisition Server. If the ConfigPath specifies a directory that contains no scan formats, the Start Scanning button is unavailable because the Scan Acquisition Server cannot create any scan formats.
For more information about ConfigPath, see ConfigPath.