Failed to load xml for parsing - Integration for Epic - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Premier - Essential

Integration for Epic

Platform
OnBase
Product
Integration for Epic
Release
Foundation 23.1
License
Standard
Premier
Essential

This message may be displayed when the user's connection to the Application Server is lost.

When the user clicks No, the Required output parameter for docId is missing error is displayed.

The user cannot re-establish the connection without re-opening the Scan Acquisition Server. To address this issue, the user should do the following:

  1. Click No to return to the Scan Acquisition Server.
  2. Delete the scanned documents.
  3. Click Exit Scan Server.
  4. Re-open the Scan Acquisition Server from the correct Epic screen so that the indexing values are passed back in.
  5. Rescan the documents.
  6. Index the documents.