In environments running Citrix Presentation Server 4.0, users may be unable to scan documents that are auto-rotated using their TWAIN driver's page rotation settings.
To resolve this issue, specify the document rotation in the Scan Acquisition Server's Modify Scan Format dialog box for TWAIN scanners. In the Rotate pages (degrees) field, type the number of degrees to rotate pages. Valid values range from 0 to 359.