TWAIN Drive Error - Integration for Epic - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Essential - Premier - Standard

Integration for Epic

Platform
OnBase
Product
Integration for Epic
Release
Foundation 23.1
License
Essential
Premier
Standard

During scanning, the following error may be displayed:

  • TWAIN Drive: A general fault of the MSG_OPENDS response. (Internally) There has been a sharing violation. Twain source may be in use. (Code: DS50171)

This error occurs when the Scan Acquisition Server attempts to use a TWAIN driver and finds it already in use by another module or application. Wait until that module or application has finished scanning and unlocks the driver, or ensure that no module or application currently has the TWAIN driver window open (accessible by clicking Scanner Setup on the Scan Format Setup dialog box).