The document correction process allows users to submit medical documents to OnBase Workflow, where HIM staff can re-index or correct the documents as needed. This process offers the following benefits:
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Corrections are centralized. All documents that need to be corrected are accessible through OnBase Workflow.
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Correction-related privileges are limited to a small subset of users. Other users can submit documents for corrections as needed, but only users who should be allowed elevated privileges will be able to perform the corrections.
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OnBase remains synchronized with external EMR systems. When a document is created, modified, or deleted in OnBase, OnBase can send an HL7 message notifying the EMR system of the event.
The correction process may be used to address multiple types of issues, including the following:
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Documents are filed to the wrong Document Type, patient, or encounter
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Duplicate documents need to be deleted
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Pages need to be deleted
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Pages are out of order
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Pages need to be rotated
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Documents need to be split
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Document image quality is poor