Connection Errors - Integration for Esker Fax - English - Foundation 22.1 - OnBase - external

Integration for Esker Fax

Platform
OnBase
Product
Integration for Esker Fax
Release
Foundation 22.1
License

The following errors may be encountered when the Integration for Esker Fax attempts to process faxes:

  • An exception was thrown during the execution of the rules

  • GetFaxProperties() Call Failed

In both cases the detailed explanation of the error contains Handler=Default is too busy.

Although the Integration for Esker Fax service returns and logs these errors, the problem is not with the service itself but with the fax server the service is attempting to connect to. For details on possible causes of the server refusing connections, refer to the documentation provided with the server by Esker Fax.