If you encounter issues with the widget after installation, use the following checklist to ensure that the widget has been installed and configured correctly:
-
Ensure that all code snippets were inserted properly with the correct syntax.
-
Items in a JSON array are separated by commas. Ensure that you are not missing a comma after a curly brace. See https://www.w3schools.com/js/js_json_syntax.asp for information on correct JSON syntax.
-
Ensure that you did not add any commas where you should not have. The last item in a JSON array does not need a trailing comma.
-
Name/value pairs are also separated by commas, except for the last pair in the grouping. Carefully review each line one-by-one.
Tip:Use existing items within the configuration file as a guide when reviewing inserted code snippets. The configuration file contains many items that use the same format used by the inserted code.
-
-
Ensure that you replaced the URL to the API with the correct address.
-
Ensure that you replaced the path to the view model with the correct address.
-
Ensure that you placed the toolbar group for the OnBase button in the second toolbarGroup array.
-
Ensure that you placed the configuration code for the OnBase toolbar group at the correct node level within the second toolbarGroup array. There should already be an existing toolbarGroup in that array; use that group as a guide to ensure that the OnBase toolbar group was inserted correctly.