Database Client / Server Version Compatibility - Integration for GE Centricity - English - Foundation 22.1 - OnBase - external

Integration for GE Centricity

Integration for GE Centricity
Foundation 22.1

Due to critical issues that have been reported, Hyland Software strongly recommends the following:

  • Ensure that your database client software version matches or exceeds the database server version.

  • Ensure that you are running the most recent version of the database client.

This will help to reduce compatibility issues and minimize troubleshooting time when issues do occur.

Your database administrator can determine the database server version and identify the most-recent version of the database client software. The ODBC driver number indicates which version of the database client software you are using. For example, if your database server software is Oracle 12 Release 1, verify that the Oracle Client software is Oracle 12 Release 1 (or later). The same is true of SQL databases. For example, if your database server is SQL Server 2016, verify that the database client is SQL Server 2016 (or later).

To check your database client version, perform the following steps from the workstation or server where the ODBC connection is configured:

  1. Open your ODBC Data Source Administrator, and click on the Drivers tab.
  2. Select the driver you are using to connect to your OnBase database.
    • If your database server software is Oracle 12 Release 1, the version number should appear as 12.1.[#.#.#](or later), where 12.1 is the version number and [#.#.#] represents the service pack.

    • If your database server software is any version of Microsoft SQL Server, select ODBC Driver 13 for SQL Server.

The above descriptions are examples of two commonly used database version schemes. Ensure that the supported database you use adheres to the database client/server recommendation. In general, Hyland Software recommends that you use the most current drivers that correspond to your system.