To display the thumbnail viewer in a document list:
- Open a claim in Guidewire ClaimCenter.
- Click the Documents menu option. A list of related documents in OnBase is displayed within Guidewire.
-
Select the
OnBase Thumbnail
Viewer option in the Document Results
View setting. The list of related documents is displayed as
thumbnails.
Note:
Not all documents may have thumbnails to display. Documents that are pending asynchronous import into OnBase or documents that are not images or text documents do not display as thumbnails.
-
Select an option for the Display Documents Without Thumbnails? setting:
-
Yes: Only documents that have thumbnails are displayed in the document list.
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No: All documents are displayed in the document list. Documents without thumbnails are displayed as a blank placeholder.
-
-
Select the Set This View As Default? option to use the thumbnail viewer for all document lists in Guidewire ClaimCenter.
Tip:
To remove the OnBase thumbnail viewer as the default, select the Guidewire Default option for the Document Results View setting and select the Set This View As Default? option.