Displaying Thumbnails in a Document List - Integration for Guidewire InsuranceSuite - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Integration for Guidewire InsuranceSuite

Integration for Guidewire InsuranceSuite
Foundation 22.1

To display the thumbnail viewer in a document list:

  1. Open a claim in Guidewire ClaimCenter.
  2. Click the Documents menu option. A list of related documents in OnBase is displayed within Guidewire.
  3. Select the OnBase Thumbnail Viewer option in the Document Results View setting. The list of related documents is displayed as thumbnails.

    Not all documents may have thumbnails to display. Documents that are pending asynchronous import into OnBase or documents that are not images or text documents do not display as thumbnails.

  4. Select an option for the Display Documents Without Thumbnails? setting:
    • Yes: Only documents that have thumbnails are displayed in the document list.

    • No: All documents are displayed in the document list. Documents without thumbnails are displayed as a blank placeholder.

  5. Select the Set This View As Default? option to use the thumbnail viewer for all document lists in Guidewire ClaimCenter.

    To remove the OnBase thumbnail viewer as the default, select the Guidewire Default option for the Document Results View setting and select the Set This View As Default? option.