Uploading Documents to a Contact - Integration for Guidewire InsuranceSuite - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Integration for Guidewire InsuranceSuite
Platform
OnBase
Product
Integration for Guidewire InsuranceSuite
Release
Foundation 22.1
License
Premier
Standard
Essential

Depending on your configuration, you may be able to upload documents only to certain types of contacts. See your system administrator or solution provider for more information.

Note:

Unless otherwise noted, OnBase does not support the import of files larger than 2 GB.

To upload a document to OnBase from Guidewire ContactManager, follow these steps:

  1. Open a contact in ContactManager.
  2. Click the Documents tab. A list of documents related to the contact is displayed.
  3. Click the New Document | Upload Documents button option. The Upload documents workspace is displayed.
  4. Add a document file to the Upload documents workspace by doing one of the following:

    • Drag and drop the file into the workspace.

    • Click Add Files and browse to the file.

  5. In the Document Type field, select the OnBase Document Type associated with the document. This is a required field.
  6. Complete any other fields as needed for your business process.
  7. Click Update. The document is added to the list on the Documents tab.
    Note:

    Depending on your system's configuration, larger documents may not be uploaded immediately.