When a user clicks the Find More Studies button in the OnBase Patient Window, the following error may be displayed:
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Could not log into services during TeraReconIntegration Federated Search.
When this error occurs, the user cannot return to the OnBase Patient Window's main interface.
This error may occur because the iEMV server or credentials specified in OnBase Configuration are invalid. Check the parameters configured under Medical | DICOM | Viewer Integration Settings. For more information, see DICOM Parameter Descriptions.