The following options control how messages and attachments imported into OnBase are stored:
|
Storage Options |
Behavior |
|---|---|
|
Store messages in MSG format |
Store and retrieve messages in their native Outlook format. When this option is selected, the Store attachments separately option is available. If this option is not selected, attachments and messages are stored as separate documents and in the format in which the message was created (for example, Plain/Rich Text or HTML). Messages open in the OnBase Document Viewer. Attachments are stored and retrieved in their respective file formats. |
|
Store attachments separately |
Note:
This option is only available when the Store messages in MSG format option is selected. Store attachments as separate documents from the messages they are attached to. If this option is selected, attachments are stored and retrieved in their respective file formats. The Attachment button is available in the Import Document pane if the message has attachments. 
If this option is not selected, attachments are stored in the same .msg file as the message they are attached to. The Attachment button is not available in the Import Document pane. |
After making changes in the Import Options section, click Save.
If you are not logged on to the OnBase Client, the login splash screen is displayed when you click Save. You must be logged on to the OnBase Client to save your changes.