The Imaging Options Do Not Display in the Integration Tab - Integration for Microsoft Outlook 2019 - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Integration for Microsoft Outlook 2019

Platform
OnBase
Product
Integration for Microsoft Outlook 2019
Release
Foundation 22.1
License
Standard
Essential
Premier

If the integration with OnBase tab does not display the Imaging options (Send to Scan Queue and Batch Processing) in the ribbon after installing with the MSI installer, the Hyland Office Products Installer was not installed using administrator privileges.

To display the Imaging options, the Integration for Microsoft Outlook 2019 must be re-installed and the Hyland Office Products Installer must be run with administrator privileges.

One way to execute the Hyland Office Products Installer setup.exe file using administrator privileges is to right-click on the setup.exe file and select Run as administrator.