Displaying Troubleshooting Information - Integration for Microsoft Outlook 2021 - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/Integration-for-Microsoft-Outlook-2021/Foundation-23.1/Integration-for-Microsoft-Outlook-2021/Installation/Troubleshooting/Displaying-Troubleshooting-Information - 2023-12-11

Integration for Microsoft Outlook 2021
Platform
OnBase
Product
Integration for Microsoft Outlook 2021
Release
Foundation 23.1
License
Premier
Standard
Essential

The Troubleshooting layout from the Unity Client can be accessed from within Outlook.

Using this layout may be useful when in-depth information such as connection information, troubleshooting messages, and memory usage information is needed.

To access the Troubleshooting layout:

  1. Select File and the integration with OnBase option.
  2. The Integration for Microsoft Outlook 2021 configuration layout is displayed.
  3. Click Troubleshooting to open the Troubleshooting layout. If you have not already logged into the Unity Client, you are prompted to do so.
    Note:

    For additional information on the Troubleshooting layout, see the Unity Client module reference guide.