Import Options - Integration for Microsoft Outlook 2021 - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/Integration-for-Microsoft-Outlook-2021/Foundation-23.1/Integration-for-Microsoft-Outlook-2021/Integration-for-Microsoft-Outlook-2021-Best-Practices/Configuration/Import-Options - 2023-12-11

If you are not storing email messages in MSG format, it is considered a best practice to configure cross references to the email attachment using the MAIL MessageID System Keyword Type.