The Integration for Netsmart Homecare identifies conflicts between documents in the workstation's database and documents in the OnBase database during synchronization. For example, a user downloads a document to his or her workstation's database and modifies a note on the copy of the document. Meanwhile, another user modifies the same note on the copy of the document stored in OnBase. These notes no longer match.
When the Integration for Netsmart Homecare identifies a conflict, users are prompted to resolve these conflicts before synchronization can continue. When conflict resolution is complete, the workstation's database and the OnBase database contain the same information.
Users are prompted to resolve conflicts by the Merge Synchronization Conflicts dialog box:
To resolve conflicts: