Pre-Installation - Integration for Open Text Fax Server, RightFax Edition - English - Foundation 22.1 - OnBase - external

Integration for Open Text Fax Server, RightFax Edition

Integration for Open Text Fax Server, RightFax Edition
Foundation 22.1

Integration for RightFax should not be installed on a Microsoft domain controller. Installation on a domain controller may cause permissions incompatibilities that will prevent the fax integration service from starting.

Integration for RightFax requires the following:

  • A functioning OnBase Application Server. For complete instructions on installing the OnBase Application Server, see the Application Server module reference guide.

  • A RightFax server must be installed and available to OnBase.

  • A Service Account in OnBase with the rights necessary to archive documents under the Document Types configured for use with Integration for RightFax. For complete instructions on configuring a Service Account in OnBase, see the System Administration module reference guide.

  • Port 8008 must be open to allow the Fax Connector Service Configuration utility to communicate with the Fax Connector Service.


While the OnBase Application Server can be anywhere that is reachable via HTTP, it is recommended that the Fax Connector Service be run on the same local network and under the same domain as the RightFax server. It is also recommended that the Integration for RightFax be installed on the same machine as the RightFax server.