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Interaction with ShareBase

Platform
OnBase
Product
Interaction with ShareBase
Release
Foundation 23.1
License
Standard
Essential
Premier

When you configure a ShareBase profile or a ShareBase Workflow action, the list of ShareBase libraries may be empty. If this issue occurs, do the following:

  • Ensure libraries in ShareBase have been shared with the user associated with the ShareBase API Token.

  • Ensure the Authentication Token value for the ShareBase profile matches the API Token generated using ShareBase.

  • Ensure the URL for the ShareBase profile exactly matches the API path specified for your deployment. See Finding the API Path for Your Deployment.

  • Ensure the OnBase Application Server is able to access the API path for your deployment. See Finding the API Path for Your Deployment.

For information about sharing libraries and generating API Tokens, see the ShareBase help files.