The ShareBase Monitor service polls monitored folders that have been created in ShareBase by OnBase Workflow. When documents are found in a monitored folder, the ShareBase Monitor service imports the documents into OnBase and removes the documents from ShareBase.
The ShareBase Monitor service must be installed in a location that is accessible by the OnBase Application Server.
Note:
The ShareBase Monitor service does not support connecting to an Application Server through a load balancer. The ShareBase Monitor service must connect directly to one Application Server.
See the following sections: