Troubleshooting - Legacy Authentication Methods - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Legacy Authentication Methods

Platform
OnBase
Product
Legacy Authentication Methods
Release
Foundation 23.1
License
Standard
Essential
Premier

Diagnostics information is written to the LDAP/NT and Trace logs in the OnBase Diagnostics Console, as long as the service is configured to report trace information and the Diagnostics Console is configured to receive it.

To configure LDAP/NT logging, enable ldap-profile logging in the web.config file of the OnBase Application Server. To enable trace logging, set the hylandTrace setting in the web.config file of the OnBase Application Server to 4. For complete details, see the Application Server module reference guide.

For details on configuring the Diagnostics Console to receive trace information, see the Diagnostics Service and Diagnostics Console module reference guide.

Additional troubleshooting items are covered in the following sections: