Using custom authenticators in an environment with an authentication server introduces additional challenges. In a direct client/server environment, the custom authenticator is running in the same process that the user is operating in. This permits the custom authenticator to access information about the user's operating environment (e.g., session variables, cookies, HTTP headers). When the user operates in a different process/server than the OnBase Application Server, you must add the custom authenticator's SOAP Extension to the *.config file of the Web service consumer. This is required to ensure the security and validity of the information that is supplied to Application Server. The configured SOAP extension is invoked at the time of a web service call.
Contact your first line of support for assistance with correctly updating the values of these elements to meet the needs of your custom Integration for Single Sign-On deployment.