When using LDAP or Active Directory Enhanced authentication with the Web Client you must make sure anonymous access to the virtual directories for the OnBase Web and Application Servers is disabled. This is disabled by default when the servers are installed, if you select to use NT/LDAP Authentication during installation.
Anonymous access to the Web Server and Application Server virtual directories should be enabled when Interactive User Authentication is enabled.
The Web server must also be added to the Local intranet zone in Microsoft Internet Explorer. Zones are configured in Internet Explorer by selecting the Security tab of the Internet Options(available from the Tools menu). You must also Enable the following Security settings:
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Automatic prompting for file downloads
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File download
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Font download
You must also ensure that User Authentication is set to either:
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Automatic logon in Intranet zone
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Automatic logon with current user name and password
For complete details on adding and configuring sites in the Local Intranet Zone, see the Microsoft Internet Explorer help files.