When authenticating a user, OnBase does not search the remainder of the server groups once the user is authenticated. To override this behavior and continue searching all server groups, in order to determine a full list of the user's user groups, select Exhaustive Search on the LDAP Servers dialog.
With this option selected, OnBase continues to search the server groups for the user even after the user has been authenticated.
Note:
If a server is disabled, it is not searched for users even if Exhaustive Search is selected. Whether a server is enabled or disabled is listed under the Status column. See Primary, Backup, and Disabled Servers to enable or disable a server.